Medical Practice Management Course


From administrative to managerial roles, this course is designed for everyone involved in the general running, administration and financial side of a practice and encompasses the entire practice management process.

One Day Course | 9:30am - 3:30pm


Medical Debt Collections Course


With the correct policies in place to deal with unpaid accounts your cash flow will improve, taking your practice to the next level. This comprehensive training programme will teach you how to stay on top of your unpaid accounts and develop appropriate and effective collection methods.

One Day Course | 9:30am - 2:30pm


The Protection of Personal Information Act (POPI) and your Practice


The purpose of the POPI Act is to protect the distribution and prevents the abuse of personal information by individuals and organisations. The Protection of Personal Information Act regulates how anyone who processes personal information i.e. ID numbers, telephone numbers, email addresses, employment recrods and addresses - must handle, keep and secure this information

One Day Course | 9:30am - 3:30pm


Understanding the Billing Structure and Tariffs Workshop


Compiling your claims correctly will not only save you time, but will assist the increase of cash flow within your practice.

Morning Session : 9:00am - 12pm

Month-End Procedure Workshop


Closing your month-end can be a scary experience if you do not know how to correctly compile your age analysis and reports.

Morning Session : 9:00am - 12pm


Ultimate Medical Administration Course


The efficiency of your administration staff and the selection of software and hardware employed in your practice will determine your success in collecting the professional fees you have earned as a practitioner. To achieve this Dalmor has developed the Ultimate Advanced Medical Admin Course incorporating receptionist training, practice management and debt collection to increase productivity and service levels.

Day and a Half Course | 9:30am - 3:30pm


The Professional Medical Receptionist Course

The Professional Receptionist Course is open to people currently working as a medical receptionist as well as those looking to start a career in this unique and exciting field.

This course is designed to advance the overall skills of the frontline staff, the receptionist, who wish to improve their proficiency levels and career prospects in the unique medical field.

One Day Course | 9:30am - 3:00pm